There is a difference between "discontinuance" of service and "disconnection" of service.
A "discontinuance" means a phone company (like AT&T) withdraws from an entire market. However, if your provider is simply disconnecting your own service, that is referred to as a disconnection.
Different rules cover each situation, but I'm gonna take a guess that you are referring to a service disconnection.
I am not very familiar with the FCC or California PUC regulations that cover service disconnections, but I know both organizations have very active consumer protection groups, so I urge you to contact them with your question / complaint.
I am somewhat more familiar with rules governing service discontinuance (i.e., when a carrier exits a market). If that was really your question, write again and I'll take another shot at it.
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